our mission:
providing unparalleled pet care allowing pet parents to live their lives knowing their animal family is loved and cared for.
hi, neighbor!
my name is Alexis Campbell (she/her) and I am the owner and CEO of Hand and Hound Pet Sitting LLC! welcome to our Phoenix pet-loving neighborhood, we are so glad you found us.
I began my pet sitting journey in high school about 15 years ago, and it has been a constant in my life since. in 2019, I made H&H official after realizing the intense need for quality pet care in our big city. in 2020, my own cat passed unexpectedly and suddenly, and it was a wake up call; what if I had been out of town and unable to get home for his quick decline? it was then that I decided to start expanding the business, and I hired our first employees in 2021. Now, we service about 140 pet parents and have a robust team of W2 employees ready to provide that trustworthy care you'd get from your neighbor, but with more credentials.
we won "Best of the Valley Pet Sitters" in Phoenix Magazine in 2023!
our services:
Walks
Visits
Overnights
12 hours
Does your animal family thrive with someone staying overnight with them? Overnights with one of our sitters are your solution!
Dog Training
7 one-hour sessions
Basic or Puppy training available; personalized training from our Certified Dog Trainer. Get the BEST bond with your dog possible!
All services include specific pet care, as well as:
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Feeding, fresh water, and administration of medicine (when needed)
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Potty breaks and/or litter box clean up
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Watering of plants
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Retrieval of mail and packages
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Push notification/email updates with GPS-verified reports and photos
Holiday Rates
$10 surcharge on the following days:
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New Year's Eve
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New Year's Day
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President's Day
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Easter
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MLK Day
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Memorial Day
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Juneteenth
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Fourth of July
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Labor Day
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Indigenous People's Day
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Veterans Day
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Thanksgiving
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Christmas Eve
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Christmas Day
Colbie
"Alexis truly cares about animals, and it shows in the way she takes care of our pets! We are so grateful for Alexis and Hand & Hound Pet Sitting! Always our first choice!"
- Brooke P., Owner
Mason
"Alexis is truly amazing - kind, loving, responsible, conscientious, trustworthy and honest! We and our fur baby, Mason, love her! We absolutely trust her."
- Tanya K., Owner
Frankie
"Alexis at Hand & Hound is totally trustworthy, qualified, and reliable. She makes sure your pet's wellbeing and safety is the #1 priority. And it's very clear that she is an all-around animal lover!"
- Kenna N., Owner
TESTIMONIALS
Conan & Brody
"Alexis is such an amazing sitter for my pups! Alexis cares for my fur baby as if he were her own!"
- Amber S., Owner
Henry
“Hand and Hound is the best pet sitting company I've used! I'll be sticking with Alexis and her team for years to come. I can tell they really love spending time with the animals.”
- Stephanie L., Owner
BamBam, Venus, & Pebbles
"I have 3 pitbulls and they can be a bit intimidating. Alexis came over, met the dogs, and they immediately found a new friend. I can tell by the photos that the puppies are happy."
- Brad S., Owner
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What services do you offer?My services include individual walks (30, 45, 60 minutes), pet sitting/ visits (30, 45, 60 minutes), and overnight visits (12 hours). More information, including prices, can be found under the services tab.
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What are your business hours?My business hours are Monday-Sunday 9:00 AM-5:00 PM MST. Feel free to contact me during those hours! Due to the nature of my work, it may take until the next day to return your contact unless I am actively working for you.
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I'm a potential new client, how do I get started with you?Welcome! We hope you find Hand and Hound Pet Sitting a good fit for you and your animal family! Please take a look at our Welcome Packet to see how to get started with us, and everything we offer!
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What is Time to Pet?Trusted by thousands of the world's most successful pet care companies, Time To Pet is modern pet sitting software built for you. The Time To Pet app is used to keep you updated with your pet visits, sits, and overnights. Through this app, we have the ability to schedule all types of visits, communicate with you, send you information and pictures about your pet(s) and how they did during the visit. As a client, you also have the ability to request visits during specific dates needed, update information about your pet(s), and pay for the visits. You can find a fantastic explanation of how to make an account here. You can find other helpful information here.
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How does a free meet and greet work?To schedule a free meet and greet, please email me at alexis@handandhoundphx.com or text/ call me at (480) 382 - 8308. A Meet and Greet is a complimentary 30-minute service offered by Hand and Hound to make sure that the sitter(s) and pets are a good fit for each other and for the owner to go over any care expectations. Any time past the allotted 30-minutes will be billed at a rate of $10.00/15 minutes. Hand and Hound sitters will keep track of the time and remind you as the 30 minutes nears its end. Please ensure that by the time the meet and greet begins, you have either a spare key to provide EACH sitter assigned to you, or, ideally, a lockbox (which Hand and Hound offers for $15.00, added to your next invoice). We recommend a lockbox so that in the event of any emergencies, another individual (emergency contact) besides the assigned sitter may be able to access the home. If you would like a lockbox, please be sure to request one before your meet and greet. For a number of reasons, Hand and Hound does not accept a garage door as the sole means of entry to a home. Before the meet and greet, please review all your pet/client information in the Time To Pet app to ensure it is as up-to-date as possible. Please keep in mind your emergency contact should be someone who, in the event of an emergency, can step in to take care of the home and animals.
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Can you explain what goes into the service rates?If you haven't used a Pet Sitting or Dog Walking business before, the cost may surprise you and be very different from when you have used a neighbor or someone who pet sits or dog walks on the side. There are major differences between hobbyist pet care (i.e., your neighbor) and professional pet care (i.e., Hand and Hound Pet Sitting). Because we are a business, we are insured, bonded, and our sitters are Pet First Aid + CPR trained. The CEO has 12+ years of personal experience on top of 4+ years running a business, which means we've encountered many types of pets, homes, and situations that have prepared us to provide the best service and be a more secure option for you and your pets. Your pets are an investment in your health and happiness, and the care they receive through an outside business should respect and honor that.
PET PARENT RESOURCES
Groomers
Places to pamper your pets, from mobile grooming to storefront groomers.
Vets
The best veterinary care for your pets, whatever they need and you want.
Trainers
Looking for some help with your dog's or cat's behavior? See the trainers H&H recommends!
Rescues
Rescues to give back, or to find your own animal companion. Volunteer, donate, foster, or adopt.
Pet-Centric Businesses
Local pet stores and pet-centric businesses in Phoenix, both brick-and-mortar and online.
Dog Friendly PHX
All the fun places you can experience life with your pup outside of your home!
CONTACT
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Available in the following areas:
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North Phoenix
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Central Phoenix
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Paradise Valley
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Central Scottsdale
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North Scottsdale